Business IT & Security Services – Engagement Overview
At Kent ITS, we design and deliver secure IT infrastructure, network systems, and integrated security environments across Kent and the South East.
Our work ranges from targeted technical interventions through to full infrastructure design, multi-site systems, and integrated security deployments.
Because environments vary in scale, risk, and operational dependency, engagements are structured according to technical scope, system criticality, and required level of engineering input.
Engagement Types
1. Technical Support & Small Works
For defined technical tasks, fault resolution, or configuration changes within existing systems.
Typical examples:
- Server or workstation configuration
- Network fault diagnosis and remediation
- Firewall and switch configuration
- Access control adjustments and support
Indicative rate: from £120–£180/hour + VAT
2. Infrastructure & Systems Projects
For scoped engineering work involving multiple systems or site-wide infrastructure changes.
Typical examples:
- Server and network infrastructure deployment
- VLAN and security segmentation design
- VoIP and communications system implementation
- Integrated access control and alarm systems
- Office or site infrastructure upgrades
Projects are delivered as:
- Fixed-price (defined scope and outcomes)
- Phased delivery (design → implementation → commissioning)
- Time-and-materials (for evolving or undefined environments)
Indicative engagement range: £900–£1,200/day + VAT
3. Advanced Infrastructure & Security Architecture
For complex environments requiring detailed engineering design, resilience planning, or multi-system integration.
Typical examples:
- Multi-site or high-availability infrastructure design
- Security-sensitive or regulated environments
- Legacy system integration and migration planning
- Strategic infrastructure design and advisory
Indicative rate: from £200–£250+/hour + VAT
(Project-based engagement available depending on scope, risk, and operational criticality)
Pricing Approach
Engagements are defined by:
- System complexity and integration requirements
- Operational dependency and business scale
- Security, resilience, and risk profile
- On-site vs remote delivery requirements
- Level of engineering, design, and validation required
Where appropriate, we provide fixed-price or phased project proposals to ensure full clarity of scope, deliverables, and cost before work begins.
Why Choose Kent ITS
- Infrastructure-level engineering approach focused on real-world system behaviour
- Strong experience across networking, security, and integrated systems design
- Practical solutions designed for failure conditions, not just normal operation
- Capability across legacy and modern environments
- Clear separation between support, project delivery, and architecture